Crowsnest Pass residents experiencing family violence, or concerned about someone else, have several routes to confidential help as Alberta marks Family Violence Prevention Month throughout November.
The province announced its Family Violence Info Line has been moved into the 211 Alberta network. Residents can call 211, text GETHELP to 211 or use the online chat at ab.211.ca at any time.
The service is free, confidential, available around the clock and offered in more than 170 languages. People who continue to call or text the former provincial number at 310-1818 will still be connected with support during the transition.
According to 211 Alberta, trained navigators can discuss a person’s circumstances, assess immediate risks, help develop a safety plan and connect callers with appropriate programs and services.
Family violence is not limited to physical assault. It can include verbal and emotional abuse, sexual violence, financial control, threats, stalking, digital harassment and attempts to isolate someone from friends, family or medical care.
The provincial government’s family violence information says abuse can affect people of any age, ability, cultural background, gender identity or sexual orientation. It can occur between current or former partners, family members, caregivers and other people in relationships of trust.
Local police reports show family violence is also a Crowsnest Pass concern.
During the reporting period from Oct. 1 to Dec. 31, 2025, Crowsnest Pass RCMP responded to 42 domestic violence-related calls. Police said the files ranged from property crime and complex fraud to criminal harassment, threats, assaults involving weapons and sexual assaults.
The detachment identified violence in relationships as a two-year priority intended to encourage victims to report abuse and seek assistance. Police noted that increased reporting can provide opportunities for earlier intervention, enforcement and support. Victim services were offered in each of the reported cases.
The Municipality of Crowsnest Pass emergency directory lists the Crowsnest Pass Women’s Resource Centre at 403-562-8000 and regional victim services at 587-585-4473.
The Pincher Creek Women’s Emergency Shelter provides free, safe shelter and support for women and children experiencing family violence or other crises. Its service area includes Crowsnest Pass, Pincher Creek, Brocket, Standoff, Fort Macleod, Claresholm and Cardston.
The shelter’s crisis line is available 24 hours a day at 1-888-354-4868. Its outreach program can be reached during regular business hours at 403-627-2114. The organization provides residential, outreach and child-support programs, along with referrals and family violence education.
The provincial government says it is investing more than $188 million in gender-based violence prevention during 2026, including more than $93 million for family and sexual violence prevention. The Nov. 2 announcement did not identify a Crowsnest Pass-specific allocation.
Residents concerned about a friend or family member are encouraged to check in privately, listen without judgment and help the person connect with support when they are ready.
Anyone in immediate danger should call 911. Crowsnest Pass RCMP can be reached for non-emergency complaints at 403-562-2866. Men and boys seeking support or feeling at risk can call 1-833-327-MENS, or 1-833-327-6367.